Prime Scuba is an Authorized Dealer for everything we sell, so you will receive a Full Manufacturer’s Warranty on anything you purchase from us. We only sell brand new merchandise purchased directly from the manufacturer. Beware of online or discount stores that are not Authorized Dealers. They may be selling used, refurbished or “gray market” merchandise and claiming it is brand new. And always remember that IN STORE warranties do not replace FULL MANUFACTURER’S warranties. It will only be recognized by the store from which it was purchased.
Although we like to think that our favorite manufacturers are better than perfect, every once in a while a product must be recalled. If that product isn’t covered under the manufacturer’s warranty, you may never even know about the recall. But even if you do, you would have to pay a lot more to get it fixed (assuming an authorized dealer is even willing to fix it)
Any equipment purchased from a reputable dealer like Prime Scuba will have full warranty coverage, which means that the registered owners of these items would be notified - tracked by their warranty information on file with the original manufacturer - and problems would be corrected. Let’s face it; at a depth of 100 feet with a faulty regulator or failed BCD, you’re probably not going to be thankful for the money you saved at a so-called discount store.
Warranty and a Guarantee
Not only will you get the full manufacturer’s warranty, but you’ll also get the lowest prices - PERIOD! If you see an item cheaper anywhere - just use the best price guarantee on our homepage and we will beat it! There is NO EXCUSE for sacrificing quality and safety!
Many products like regulators and BCDs require a yearly maintenance schedule. Many manufacturers have a policy of supplying free parts if the unit is under warranty. This is a savings of $20 - $50 in the first few years alone. If you are looking to make a purchase, you are more than welcome to contact us toll free at (877) 585 - 2822 and we can answer any questions you might have concerning warranties or anything else. We also invite you to contact the manufacturer of the products you are interested in so you can rest assured that you are dealing with an authorized dealer and you will get full warranty on all purchases.